How do I report a claim?

Filing a claim with AmTrust Mobile Solutions is simple. Just follow our 3-step process:


Call the AmTrust Mobile Solutions claim processing center at 1.888.328.0171 or submit your claim online at


Pay a one-time deductible after claim approval


Get help at an authorized local service center (where available). If an authorized local service center is not available, the Administrator will send a replacement unit, on an expedited basis.

What Happens if I Change My Mobile Device?

Switching coverage to a new device is easy:

Call 1.888.328.0171 within 10 days for information on device eligibility or other terms and conditions.

Provide proof of purchase