Anti-Theft and Loss Recovery

Patented Locking

Using advanced locking capabilities, devices can be locked from our online web console to help increase security.

Online Remote Control

Gives your customers added peace of mind by providing them with access to an online web console where they can lock/unlock their phone, back up data, change device settings and see the location of their device.

Device Recovery

A message can be sent through the device recover feature in the app, encouraging the finder/thief to return the device, should it be lost or stolen.


This feature allows you to secretly take a picture of the finder/thief from your lost or stolen device. Messaging on the lock screen also serves to deter thieves and encourage finders to return the phone.

Customer Support

The customer service team is available to assist mobile users with any issues and to help them track and locate their devices.

Device Location History

Helps locate the device in the event that it is reported lost or stolen. Users can also track the location history of the device using state-of-the-art technology.


Remotely activated, this feature serves as a theft deterrent by attracting attention to the device in the event that it is stolen.

Parental Control

Safe Zones

Know the location of your loved ones at all times. Parents can set safe zones to make sure their children are safe.


Customers can set up a virtual barrier so that if their device enters or exits a predetermined boundary, a text message or email alert is sent.



Helps prevent computer infections by scanning your apps for the presence of any malicious malware and aids with their removal.

Anti-Virus Solution

Prevent, detect and remove potential computer viruses with anti-virus software.

Safe Browsing

Safe Browsing is a Google service that enables applications to check URLs against Google's constantly updated lists of suspected phishing, malware and unwanted software pages.

Data Backup and Management

Backup and Restore

Creates backup copies of your files so you’re always prepared for the worst.

Usage Analytics

Track activity and view reports of activity

The mobile device has become an integral part of our daily lives. Over 4 billion people worldwide depend on their phones and tablets to communicate on a daily basis. Although the cost of these sophisticated devices has stabilized recently, most people don’t appreciate how expensive an unsubsidized smartphone can be to replace or how fragile it is and subject to accidental damage, loss, theft or even software virus malware.

The fear of being without your cell phone or having it lose its signal or charge has an actual clinical name: Nomophobia. The stress experienced by people with nomophobia is said to be on the same level as going to the dentist or suffering from wedding day jitters.

That’s where we come in, with a comprehensive, economic and hassle-free wireless protection program that can repair or replace your damaged or lost mobile device quickly and efficiently. And it’s brought to you by a company with almost two decades of insurance experience. The wireless protection program is available through participating retailers where you purchased your device.

Claims Processing Made Simple

When "What if" turns into "What happens now," you will know what to expect when the unexpected happens. Whether you need help by phone or online, our professional claims processing representatives are available to assist. Our online system is available 7 days a week, 24 hours a day, 365 days a year. To file a claim or check on the status of an existing claim, call 1.888.328.0171 or go online to

Additional Protection Plan Benefits

Enhanced Services

The app provides one source for multiple services

Smart mobile devices require smart security and recovery programs. The app can assist with tracking your device so that the device can be locked down and located if it is lost or stolen; provides data backup and restore; parental controls; and anti-malware features.

Click here to learn more about Additional Plan Benefits

Click on each benefit below to learn more.

Anti-Theft and
Loss Recovery



Data Backup
and Management

Two Easy Ways to Obtain Service for Your Device

In today’s fast-paced world, sometimes next-day service isn’t fast enough. That’s why AmTrust Mobile Solutions takes it to the next level and provides customers with one of two options.

First, get help by calling us at

You will be directed to an authorized local service center (if available), or you will receive instructions on how to send in your device for repair

If an authorized local service center is not available, and you would prefer the advanced exchange service, the Administrator will send a replacement unit, on an expedited basis, following an approved claim submission.

AmTrust Mobile Solutions

AmTrust Mobile Solutions is an offering of AmTrust Financial Services, Inc., a multinational insurance holding company whose primary insurance subsidiaries have an "A" (Excellent) Financial Size XIII rating from A.M. Best Company. An innovative and technology-driven company with insurance carriers licensed in all 50 states, AmTrust lends its financial strength and allows AmTrust Mobile Solutions to be offered for retail dealers and their consumers.